Privacy Policy and Personal Data Processing

This Privacy Policy and Personal Data Processing document governs the procedure for processing and using personal and other data of the website owned by Sole Proprietor Extropify IIN/BIN: 820312050420 (hereinafter referred to as the “Operator”). The current version of this Privacy Policy is always available for review and is published online at: https://substance.zone/

By submitting personal and other data to the Operator via the Website, the User confirms their consent to the use of this data under the terms outlined in this Privacy Policy.

If the User does not agree with the terms of this Privacy Policy, they must cease using the Website.

Unconditional acceptance of this Privacy Policy is considered to be the User’s commencement of using the Website.

1. DEFINITIONS

1.1. Website – the website available on the Internet at https://substance.zone/

All exclusive rights to the Website and its individual elements (including software and design) belong fully to the Operator. Granting exclusive rights to the User is not a subject of this Privacy Policy.

1.2. User – a person using the Website.

1.3. Legislation – effective laws of the Republic of Kazakhstan.

1.4. Personal data – User’s personal data voluntarily provided by the User during registration or use of the Website’s features.

1.5. Data – other information about the User (not considered Personal data).

1.6. Registration – the User filling in the Registration form on the Website by providing necessary information and uploading scanned documents.

1.7. Registration form – the form on the Website that the User must complete for full access to the site’s features.

1.8. Service(s) – services provided by the Operator under an agreement.

COLLECTION AND PROCESSING OF PERSONAL DATA

2.1. The Operator collects and stores only those Personal data necessary for providing Services and interacting with the User.

2.2. Personal data may be used for the following purposes:

  • Providing Services to the User;

  • Identification of the User;

  • Communication with the User;

  • Sending advertising materials, information, and requests to the User;

  • Conducting statistical and other studies.

2.3. The Operator, among other things, processes the following data:

  • Surname, first name, and patronymic;

  • Email address;

  • Phone number (including mobile);

  • Delivery address.

2.4. The User is prohibited from providing the Website with personal data of third parties (unless acting in their interests and having documented authorization from those third parties).

PROCEDURE FOR PROCESSING PERSONAL AND OTHER DATA

3.1. The Operator undertakes to use Personal data in accordance with the Law “On Personal Data” of the Republic of Kazakhstan and the Operator’s internal documents.

3.2. The confidentiality of Personal and other User data is maintained except in cases where such data is publicly available.

3.3. The Operator is entitled to keep an archived copy of Personal data.

The Operator is entitled to store Personal data and data on servers located outside the Republic of Kazakhstan.

3.4. The Operator is entitled to transfer Personal data and User data without the User’s consent to the following parties:

  • Government bodies, including investigative and law enforcement agencies, and local self-government authorities upon their reasoned request;

  • In other cases directly provided for by the legislation of the Republic of Kazakhstan.

3.5. The Operator is entitled to transfer Personal data and data to third parties not specified in section 3.4. of this Privacy Policy in the following cases:

  • The User has given consent for such actions;

  • The transfer is necessary in the context of the User’s use of the Website or the provision of Services to the User.

3.6. The Operator performs automated processing of Personal data and Data.

PERSONAL DATA PROTECTION

4.1. The Operator provides proper protection of Personal and other data in accordance with the Legislation and takes all necessary and adequate organizational and technical measures to protect Personal data.

4.2. The applied security measures also protect Personal data from unlawful or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions by third parties.

OTHER PROVISIONS

5.1. The law of the Republic of Kazakhstan shall apply to this Privacy Policy and the relations between the User and the Operator arising out of the application of this Privacy Policy.

5.2. All possible disputes arising from this Agreement shall be resolved in accordance with the current legislation at the place of registration of the Operator.

Before initiating court proceedings, the User must observe the mandatory pre-trial procedure by submitting a written claim to the Operator. The response period for the claim is 30 (thirty) business days.

5.3. If for any reason one or more provisions of the Privacy Policy are found to be invalid or unenforceable, this does not affect the validity or applicability of the remaining provisions.

5.4. The Operator reserves the right to amend the Privacy Policy (in whole or in part) unilaterally at any time without prior agreement with the User. All changes become effective upon publication on the Website.

5.5. The User undertakes to independently monitor changes to the Privacy Policy by reviewing the current version.

5.6. All suggestions or questions regarding this Privacy Policy should be sent by email to mail@substance.zone.